This Privacy Policy explains how Proppin, operated by WENS Property Management Private Limited
("Company", "we", "our", or "us"), collects, uses, stores, and protects your information when you use the
Proppin mobile application and related services.
Section 01
Information We Collect
a. Account Information
When you create an account, we may collect:
Name
Email address
Phone number
Login credentials
b. Property Information
Users may upload and store:
Property details
Property images and videos
Documents
Notes and descriptions
Folder and organizational data
c. Device & Usage Information
We may collect limited technical information such as:
Device type and operating system
App version
Crash reports
Basic usage analytics
Section 02
How We Use Your Information
We use the collected information to:
Provide and maintain the Proppin application
Store and organize property data
Enable property sharing features
Improve app performance and user experience
Provide customer support
Ensure security and prevent misuse
Section 03
Media & File Access
Proppin may request access to your device storage, photos, videos, camera, or media library solely for:
Uploading property images and videos
Saving and managing property-related media
Sharing selected property content
We do not access unrelated personal files without your permission.
Section 04
Data Storage & Security
We take reasonable measures to protect user information and stored content from unauthorized access,
misuse, or disclosure.
However, no method of electronic storage or internet transmission is completely secure, and we cannot
guarantee absolute security.
Section 05
Sharing of Information
We do not sell personal information to third parties.
Information may only be shared:
When you intentionally share property content using app features
When required by law or legal process
To protect the security and integrity of the platform
Section 06
Third-Party Services
Proppin may use trusted third-party services including:
Google Firebase
Google Maps
Google Authentication Services
Cloud storage and analytics providers
These services may process limited technical information required for functionality and app performance.
Section 07
Data Retention
We retain user information and uploaded data for as long as necessary to provide services, maintain
platform functionality, comply with legal obligations, resolve disputes, and enforce agreements.
Section 08
User Responsibilities
Users are responsible for:
Maintaining confidentiality of account credentials
Ensuring uploaded content complies with applicable laws
Avoiding upload of unauthorized, illegal, or infringing content
Section 09
Account Deletion
Users may request account deletion by contacting us or through the account deletion process available
on our website.
Upon a verified deletion request:
Account-related personal data will be removed within a reasonable period
Certain records may be retained where legally required or for legitimate business purposes
Section 10
Children's Privacy
Proppin is not intended for children under the age of 13. We do not knowingly collect personal
information from children.
Section 11
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website
and within the application where applicable.